Online Mandatory Training

Public Safety Telecommunications for Law Enforcement Officers

Please read document before you proceed: Course Information

This course is only meant for officers who have taken and failed the PST examination. Officers who fail the PTS examination are required to complete a Department of Health (DOH) approved course before retaking the examination. The DOH-approved course includes 3 parts:
  1. 17 hours of cognitive instruction (this online course)
  2. 3 hours of online training from the Federal Emergency Management Agency (FEMA)
  3. 20 hours of hands-on training in a telecommunications center or simulated setting
You will not receive credit for completing only the online portion of this training. All three parts of the DOH-approved course must be completed before any training credit is earned.

Important message: Once you complete the course you will be asked to enter your name and email address. Your proof of completion will be sent to the address you specify. You may use any email address.  


Once you have completed this online course please enter your name and email address. Your proof of completion will be sent to the address specified. The email can be printed and submitted to your agency’s designated training coordinator. The training coordinator may then enter the record into the Automated Training Management System (ATMS) and generate an official certificate of completion using the Online Training Certificate System (OTCS). Questions and concerns may be directed to the Bureau of Professional Development at (850) 410-7373.

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Florida Department of Law Enforcement Priorities

FDLE is composed of five areas: Executive Direction and Business Support, Criminal Investigations and Forensic Science, Criminal Justice Information, Criminal Justice Professionalism and Florida Capitol Police. FDLE’s duties, responsibilities and procedures are mandated through Chapter 943, FS, and Chapter 11, FAC. To learn more about these areas, read our Statement of Agency Organization and Operation or visit our Open Government page.