Officer Records & Contacts

About the Officer Records Section

The Officer Records section maintains the Automated Training Management System (ATMS), which is a centralized record repository comprised of information related to officer employment, training and salary incentive eligibility. This section issues officer and training certificates, training school instructor certificates and Canine Team certifications.

This section also serves as a point of contact for persons wishing to become sworn in Florida and for general questions from the public.

For questions or comments contact Terry Baker, Training & Research Manager, at (850) 410-8600 or by email:


Officer Records Staff Contacts

A Customer Service Specialist (CSS) is assigned by region and county to assist agencies with these issues. For areas where the CSS position is vacant, agencies should email their requests to or call (850) 410-8600 and request the CSS of the day.

Customer Service Specialist Region Assigned Counties

(850) 410-8638

1 Bay, Calhoun, Charlotte, DeSoto, Escambia, Franklin, Gadsden, Gulf, Holmes, Jackson, Leon, Liberty, Okaloosa, Santa Rosa, Sarasota, Wakulla, Walton, Washington

(850) 410-8627

2 Alachua, Baker, Bradford, Clay, Citrus, Collier, Columbia, Dixie, Duval, Flagler, Gilchrist, Glades, Hamilton, Hendry, Hernando, Jefferson, Lafayette, Lake, Lee, Levy, Madison, Marion, Nassau, Putnam, St. Johns, Sumter, Suwannee, Taylor, Union, Volusia

(850) 410-8644

3 Brevard, Broward, Dade, Indian River, Martin, Monroe, Okeechobee, Palm Beach, Seminole, St. Lucie
Sandra Dickey
(850) 410-8641
4 Hardee, Highlands, Hillsborough, Manatee, Osceola, Orange, Pasco, Pinellas, Polk


Florida Department of Law Enforcement Priorities

FDLE is composed of five areas: Executive Direction and Business Support, Criminal Investigations and Forensic Science, Criminal Justice Information, Criminal Justice Professionalism and Florida Capitol Police. FDLE’s duties, responsibilities and procedures are mandated through Chapter 943, FS, and Chapter 11, FAC. To learn more about these areas, read our Statement of Agency Organization and Operation or visit our Open Government page.