FDLE Home / FAQS

Frequently Asked Questions

Frequently Asked Questions

Florida See Something Say Something Frequently Asked Questions

If this is an emergency, call 911

The Florida See Something, Say Something Mobile App FAQs are intended to answer the most frequently asked questions about the Florida See Something, Say Something Mobile App. If you need additional computer or application related assistance, please contact FDLE’s Customer Service Center at 1-800-292-3242.

The See Something, Say Something Mobile App provides a convenient way for the public to report suspicious terrorist-related activities to their local law enforcement agencies and access videos and handouts that promote public safety via their mobile device.

With the See Something, Say Something Mobile App, you can:
  • Report terrorist-related suspicious activity;
  • Review handouts and business-specific flyers via the online toolkit;
  • Access the online video library that includes new ‘Why I See Say’ PSAs;
  • Receive push notifications from your local law enforcement agency;
  • and much, much more!
  1. How can I contact my local law enforcement agency
    If your local law enforcement agency is participating in the app, their information will be displayed at the bottom of the home screen (Seen in Figure 1). This information includes the agencies up-to-date phone number and physical address. If you would like to submit a tip, select ‘Report Information’.
 
  1. Can I report suspicious activity over the phone?
    If you would like to report suspicious activities via the phone, please call 855-FLASAFE.
 
  1. How do I know my tip is going to my local law enforcement agency?
When you first open the Florida See Something, Say Something App, it automatically detects your location via the location settings on your device. If your location services are turned off, the app will prompt you to enter your city, zip, or county and the app will automatically connect you to your closest local law enforcement. Once you submit a tip, the tip is sent directly to that local law enforcement.
 
  1. Is submitting a tip anonymous?
The Florida See Something, Say Something app does not capture your personal data. However, it does use your phones location settings to determine your location in order to connect you with your local law enforcement. If you would like to submit an anonymous tip over the phone, please call 855-FLASAFE.
 
  1. Does the FDLE, my local law enforcement agency, or DHS track me or use my information if I use the app?
    The Florida See Something, Say Something app does not store any location data. The only stored data is the tip information that you provide when reporting a tip via the app. The tip information is stored as a report to local law enforcement agencies so that they may act upon the submitted tip.
 
  1. What are the requirements for using the Mobile App?
    The Florida See Something, Say Something Mobile App is a free download with no in-app purchases.  It is available through the Google Play Store for Android devices and the Apple Store for iOS devices.
    1. Android devices must use the Jelly Bean or higher operating systems
    2. Apple devices must use an iOS of version 5 or higher
    3. Devices and other operating systems are not presently available.
 
  1. What if I am having trouble using one of the features in the See Something, Say Something Mobile App?
If you need additional computer or application related assistance, please contact FDLE’s Customer Service Center at 1-800-292-3242. 
 
  1. What should I do if I move or if I see something suspicious in a different city?
If you see something outside of your hometown, select the ‘Reset Settings’ button in the menu screen (as seen in Figure 3). This will prompt the app to reset your location and connect you with the nearest local law enforcement.
 
  1. I don’t see an applicable category in the tip dropdown menu – What do I do?
The Florida See Something, Say Something app is only for reporting suspicious activity related to terrorism. If you believe you have witnessed a possible terrorist threat or activity, please choose the most relevant category type on the submission screen (See Figure 2), call 855-FLASAFE or contact your local law enforcement.
 

Florida Department of Law Enforcement Priorities

FDLE is composed of five areas: Executive Direction and Business Support, Criminal Investigations and Forensic Science, Criminal Justice Information, Criminal Justice Professionalism and Florida Capitol Police. FDLE’s duties, responsibilities and procedures are mandated through Chapter 943, FS, and Chapter 11, FAC. To learn more about these areas, read our Statement of Agency Organization and Operation or visit our Open Government page.