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Questions / Complaints / Compliments


As required by the Florida Customer Service Standards Act (s. 23.30, Florida Statutes), FDLE will provide this vehicle for facilitating "customer complaints, including any customer complaints regarding unsatisfactory treatment by department employees" and dissatisfaction with delivery of services. Complaints and compliments should be in reference to services offered by FDLE only.
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Florida Department of Law Enforcement Priorities

FDLE is composed of five areas: Executive Direction and Business Support, Criminal Investigations and Forensic Science, Criminal Justice Information, Criminal Justice Professionalism and Florida Capitol Police. FDLE’s duties, responsibilities and procedures are mandated through Chapter 943, FS, and Chapter 11, FAC. To learn more about these areas, read our Statement of Agency Organization and Operation or visit our Open Government page.